FAQs for Unified Health Services
Unified Health Services is a fully managed Workers' Compensation revenue cycle and medical billing company for healthcare providers. UHS manages defined work from front-end eligibility and authorization through billing, A/R, denials, appeals, payment reconciliation, and reporting.
UHS is a technology-enabled managed service, not a software license. UHS combines proprietary rules, automation, and specialized staff while remaining accountable for the work included in the agreement.
UHS supports health systems, hospitals, ambulatory surgery centers, specialty providers, and physician organizations. Scope can include institutional and professional claims across multiple facilities and systems.
Reporting can include inventory, cash, aging, claim status, timeliness, first-pass performance, denials, expected allowed, underpayments, appeals, payments, and root causes. Measures are finalized for each engagement.
Results depend on baseline performance, claim mix, states, payers, data quality, retained responsibilities, and implementation. UHS should establish the baseline and measure changes in cash, denials, A/R, expected-allowed realization, write-offs, and workload.
UHS generally uses contingency pricing tied to recoveries. Rates depend on scope, account age, volume, provider type, jurisdiction mix, and operational complexity. Exact inclusions and fees are documented in the proposal and agreement.
A provider can request a focused Workers' Compensation claims assessment. UHS will review the current inventory, workflow, systems, performance, and objectives before recommending Day 1 services, legacy A/R recovery, or another defined scope.