Frequently Asked Questions
What kind of support does UHS provide beyond providing technology?
UHS has a dedicated team of US-based experts that support each customer. Through a combination of using our technology and business review meetings UHS provides a communication loop with our customers. Through detailed reporting and experience within all fifty states UHS provides project planning, data integration, fee schedules, managed care contracting, reporting, and problem solving which provides our clients with effective and efficient support.
How It Works
Send your ANSI X-12 837 Complex Workers’ Compensation claims with attachments to UHS via any claims clearinghouse and receive an ANSI X-12 835-remittance file that can seamlessly be auto-posted to any Electronic Medical Record or billing system. We customize the implementation process and ongoing collaboration based on customer preferences, instilling confidence in our revenue cycle management services.
The UHS offering includes an Early Out bad debt product and a complete End-to-end Revenue Cycle Management solution.
Key features include the following:
- Eligibility Verification
- Benefit Determination
- Prior Authorization
- Billing
- Contract Compliance
- Accounts Receivable Follow Up
- Denial Management
- Payer/Employer Financial Engagement
- Cash Management – ANSI X-12 835 & ACH Payments
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Tailored to Your Needs
Each revenue cycle solution is customized to fit the specific requirements of your health system, hospital, medical group, or ambulatory surgery centerpractice.
Expertise and Experience
Benefit from over 25 years of specialized knowledge in Complex Workers' Compensation revenue cycle management solutions.
Technology-Driven
Utilize our advanced technological solutions to streamline your revenue cycle management processes.
What Our RCM Clients Say
"UHS has already been implemented in other markets for our company, and the feedback was very positive. We avoided the typical delay of evaluating vendors and were implemented in less than 60 days."Corporate Business Office Director
Surgery Center- "We first partnered with UHS because they are highly knowledgeable about collections for workers’ comp. The other driver for partnering with UHS is because it reduces our overhead. We are in a high-cost labor market and the ROI has exceeded our expectations."
Corporate Business Office Director
Surgery Center - "Unlike most of our third-party insurance, workers’ comp still involves a lot of paperwork, which has been a challenge for our staff working remotely. We have enough bandwidth to manage the other Complex Claims in-house."
Manager Enterprise Business Office/Revenue Cycle Manager
Health System - "UHS agreed to take on all the follow-up, recovery, and appeals processes for workers’ comp. Essentially, UHS was able to oversee all of the legwork for the workers’ comp collection cycle from start to end. We are getting paid more quickly and have reduced bad debt."
Manager Enterprise Business Office/Revenue Cycle Manager
Health System - "A key strength of UHS is their expertise and knowledge in workers’ comp. Workers’ comp is a hard business line for us because it is complicated and difficult to keep up with the payer rules in our state. Employee turnover and satisfaction were becoming an issue for us. UHS now manages workers’ comp, and that works well for us."
Director, Revenue Cycle Denials, Regional AR and SBU's
Health System
